Terms and Conditions of use

Terms and Conditions

Divine Art brand is representated by company : Scenography International s.r.o

Company Address Sezemnínská 2028/1 Praha 5 155 00 / Czech republic/ Europe

VAT CZ 01488961

Info via Contact

Company is owner of designerś S.K.P. K. exclusive licences -authorś law of professional designer artistic illustrations, photography,

presented on website www.atelierdivineart. com instagram atelierdivineart facebook atelierdivineart

Terms and conditions of use

The terms and conditions will be valid for all your future transactions with Atelierdivineart and visits to the site.

These terms apply to all users and visitors of this website www.atelierdivineart.com.

If there is a violation of these terms and conditions, Atelierdivineart reserves the right to seek all remedies available by law and in equity. Unless otherwise indicated, the atelierdivineart.com website and all of its contents (including without limitation, all text, photographs, images, video & audio) are exclusive property of Atelierdivineart and are protected by copyright and other laws. All products and services displayed on atelierdivineart.com can be viewed in a range of currencies.

All products and services on atelierdivineart.com will be charged in EURO , unless otherwise stated.

E-shop sales@atelierdivineart.com

Resale Policy

You may purchase products on www.atelierdivineart.com for your personal use only and not for resale. By placing an order on www.atelierdivineart.com, you certify that you are purchasing products for your own personal use and not for resale and that you accept the terms and conditions of our website. Atelierdivineart reserve the right to refuse orders for any reason without explanation.

Colours

Atelierdivineart cannot guarantee that colours on the website will be true to life.

This depends partly on the colour settings of you computer and monitor.

You may ask for an example of chosen colour to send for free of charge.

Order Policy

Atelierdivineart reserve the right to limit the quantities of Atelierdivineart products that we supply, and/or to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of a previous order.

Returns/Exchange policy

We only replace items if they are defective or damaged. If the item didn`t fit or you didn`t like it, we will reimburse you with a different item or give you store credit. If you need to exchange it for the same item, send us an email at info@atelierdivineart.com. A reimbursement can only occur in case of a quality defect of a product. In this case only, a purchase can be returned within 30 days following delivery and atelierdivineart.com will replace or if impossible compensate the customer by crediting his account with the equivalent of the purchase price. Wear is not considered a quality defect and is not covered by the warranty. Please note any garments that appear to have been worn, washed, or altered in any way will be refused. Please take care when trying on garments, as we cannot accept garments that have makeup stains and/or garments that smell of perfume. The item/s must be returned to our warehouse before the refund or exchange is made. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Shipping

The shipping cost of returning item/s to DIVINE ART warehouse for an exchange or refund, is not covered or reimbursed by us. However, if you request an exchange we will arrange the shipping of the new item to you. We understand that some international postage can be costly, so we do not expect express shipping. We will provide you with the full address details when once your return has been authorised. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Contact only by e -mail Atelier comunicate only by email, thank you very much for understanding.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at info@atelierdivineart.com.

Sale items

Unfortunately sale items cannot be refunded.

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